Shipping policy

Processing Time All orders are processed within 1–3 business days. During high-demand periods, processing may take slightly longer.

Domestic Shipping (South Africa) We offer the following shipping options within South Africa:

  • Standard Shipping (8 –11 business days)

Shipping rates are calculated at checkout based on your location and order weight.

Free Shipping We offer free standard shipping on orders over a qualifying amount. Check our store for current promotions.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to track your order through our courier's website.

Delays Trimora is not responsible for delays caused by courier services, customs, or circumstances beyond our control. If your order is significantly delayed, please contact us and we'll do our best to assist.

Damaged or Lost Orders If your order arrives damaged or is lost in transit, please contact us at orders.trimora@gmail.com within 7 days of the expected delivery date so we can resolve the issue promptly.

Contact Us For any shipping-related queries, reach us at orders.trimora@gmail.com or through our contact page.